Marketing Mediators and Arbitrators Worldwide Since 1995
Lifetime (1).png

Blog

Marketing Articles for Mediators and Arbitrators

You’re Marketing Check Up

Time for your annual marketing check up. Use the short survey of Robert Middleton's
below to assess your practice development health. Give yourself from 1 to 5 points
on each statement. A perfect score is 125 points.

Positioning Solution. I have a clearly articulated solution statement for my business (Audio Logo) that tells that problems I solve and what solutions I provide my clients.

Target. I know who my clients are, where they are and what benefits and features they are looking for in my kind of service.

Benefits. I have outlined a number of specific client-centered benefits that my clients receive when they use my services.

Uniqueness. I have a Unique Competitive Advantage that explains why I am different than my competition and what that means to my clients.

Qualities. I am clear about the unique qualities I bring to my business and people know me for those qualities.

Packaging Identity. I have an attractive and appropriate "business identity package" with cards and letterhead printed with my own unique company identity.

Value. Everything that I offer my clients is presented as a value to the client. I always answer their question: "What's in it for me?"

Services - What You get. My services, what I do and how I do it, are clearly presented in a brochure, marketing package or web site. It's no mystery what you get.

Pricing and Proposals. I have a well-defined pricing strategy and proposal outline.

Personal Presentation. Everything about my business, including my personal presentation are presented in a way that truly represents who I am.

Promotion Relationship. Through all my promotional vehicles people get a sense of who I am and what my services are really about.

Referrals Systems. I have several ways to actively generate referrals from existing clients.  Referrals are one of my strongest sources of new clients.

Visibility Systems. I stay visible to my target market and expand my credibility through networking, social media and a web site.

Expertise. I communicate my expertise to my target market through speaking to groups and writing/publishing articles.

Keep-In-Touch Systems. I send information to clients and prospects on a regular basis through a newsletter, eZine, social media or other marketing.

Persuasion Focus. Whenever I speak to someone about my services and their needs, I am totally focused on what I can do for them - how I can help.

Needs. I am skilled at building rapport by learning the past and present situation of my prospects through a series of well-thought-out questions.

Objectives. I am skilled at motivating my clients to use my services by discovering
what future objectives are the most important to them.

Presentation. I have a well-structured and well-organized presentation designed to
inform my prospects about exactly how I can solve their problems and meet their objectives.

Recommendation. I am successful in asking for the business. I know what to say and do to win a prospect's commitment to my services.

Performance Communication. I understand that the key to successful client engagements is clear communication.  I work constantly at improving this skill.

Promises. I make clear, unambiguous promises for what I will deliver and what results clients can expect when I undertake an assignment or project. I keep my word.

Requests. I make crystal-clear requests of my clients so they know what I expect of them in a client engagement.

Extra Mile. I don't just offer good service. I do everything in my power to deliver service
that consistently exceeds clients' expectations.

Personal Performance. I stay motivated and true to my personal vision of my business. I get the things done not only for my clients but for myself to make my business successful.

Well..., how did you do? If you scored above 100 you're doing great - keep it up! If you
scored below 100 - you've some work ahead of you and if you scored below 50 - yikes - give me a call and I'll help you get on the road toward a healthy practice.